Sean Glaze argues that organizations larger than three people need a centralized knowledge vault of policies, guides, and videos. It lets employees find answers themselves instead of asking leaders, freeing leaders to focus on coaching and connection.
Do you and your team have a knowledge vault? When I was coaching, we would put together notebooks for our players that had all the program information that they would need to be successful as a player. But if you have more than 3 people on your team, you're going to probably need more than just a notebook. See, large organizations have a learning management system, a repository of all the how-tos and need-to-knows. But even small and mid-sized organizations and teams can set up an online platform to share company policies and information and to help clarify the processes in short videos, and then organize it so your people can find things easily to be more productive, whether in person or remote. If you want to save your time and build the competence of your people, point them to a knowledge vault. That gives you a chance to focus more time on connecting with and coaching your people. I'm Sean Glaze. That's what effective leaders do.
