This content was created by Mike Melton. This content was uploaded by Mike Melton. This is a YouTube video titled "December 1, 2025" featuring Mike Melton discussing reasons for business failures, focusing on marketing, team quality, and customer service, with examples from Chick Fil A and Ritz Carlton.
There's three major reasons why your businesses are failing. Number one is your marketing. So any kind of like, you know, if you do Google marketing, which I don't recommend spending any kind of money on Google Ads, you can do it all for free. On social media, there's multiple different platforms you can use. You just got to know how to use it. Two is your team. You have to have an A team, not a C team, not a D team. You can have some B's, but you got to make sure those B's turn into A's. And one of the biggest things that a lot of businesses does not understand is customer service. Now there's several different companies that really understand customer service. One of those are mine. And a tip. If you want to learn top notch customer service, here's two companies I'm going to give you that you need to learn from. The first one is Chick Fil A. The next one is Ritz Carlton. Now when it comes to customer service, who do you think Chick Fil A learn from? They learn from Ritz Carlton. So if you're going to learn from anybody on customer services, Ritz Carlton is going to be your answer.
