A short YouTube monologue by Mike Melton arguing that while customers fund the business ("they pay for your truck"), the team should be prioritized first because without a team nobody can care for customers. The speaker emphasizes treating employees well to retain them and thus serve customers effectively.
Chapters
Now, who pays for your truck every month? Who's paying for your truck? Nope. You're all liars. Customers. When you think about it that way, you take better care of the customer, right? Because without the customer, you can't afford your fucking truck, right? Think about it that way. Don't think about it as you're paying for it. Just like my trucks, my house, everything we got. Customers pay for it. Customers pay for everybody's shit. Your shoes, your underwear, you're going out to eat everything. So think about that when we got customers in there. Customers. Customer is. Customer is number two to the team. Of course. Number, Team. Team is number one. Customers are number two. And a lot of business owners will say, oh, that's. No, that's backwards. You got the customer first and then you got the team. No, because without the team, you can't take care of the customers, right? So say if you're out here and you know, and, and you got a. A business owner that, that is just oblivious to understanding what a team is, it just doesn't take care of his fucking team, right? Just doesn't take care of his team. And they all quit. Now, who's going to take care of the customers? Him, Himself, right? Can't do it. You have no body. So that's why I say team's number one customers are number two.