December 3, 2025
3 Dec 2025 · 1 min
1:11
Mike Melton shows how a tire shop lost a sale when the employee insisted on a 20-minute quote and admitted they didn't stock tires. Untrained staff cost businesses money.
Mike Melton shows how a tire shop lost a sale when the employee insisted on a 20-minute quote and admitted they didn't stock tires. Untrained staff cost businesses money.
Pay attention to the end of this video. This is why you shop owners are losing thousands of dollars because your people ain't trained.
Hello?
Hello? I'm here. I'm here.
Hello?
Hello? Back in here, you know, sorry, having some issues with our phones. I just need your full name and phone number. Alrighty. I will put together a quote for you and then we can send it over via text. Is that okay?
Oh, you can't. You can't quote. Quote me a price on it right now?
No, quoting takes a little bit of time. I have to do some research and put it together for you.
All right, so that's the process that y' all have. Y' all just. Y' all just, like, text back and just wait for, you know. So. So say in the meantime, I go somewhere else and buy the tires.
Yeah, I just have to put. It'll take me maybe 20 minutes. I just have to go on our computer and put the quote together and then I can send you.
Press, man.
But I will tell you, we also do not stock tires in here. We have to order them. So if you're looking to get something done today, then I would recommend going to either Big O or discount.
Okay. Yeah, I may just go to Big O or discount then. I appreciate it.
Okay.
Thank you.
You're welcome.
I'm telling you, business owners right now, if you listen to that call, you are losing thousands of dollars every year from not having your people train. I can train you. 704-617-7848. I got you back.
