Mike Melton (YouTube video) discusses hiring challenges in tire shops. He emphasizes setting and maintaining high standards, keeping the store clean and professional, rigorously selecting and pushing employees to improve, caring for staff more than they care for themselves, and offering competitive pay regardless of age.
I can't find any tire tags. Nobody wants to work. This is the number one question the tire shops always ask. How do you find good people? Well, for one, what is your standards? What does your store look like? Is it clean? Are your standards high? Are you setting the bar high enough to where you're finding these high level people? Because you can't and you don't want to hire just anybody, right? There has to be certain stipulations in your hiring to make sure you have the best and you have to push these people every day. So not only pushing them to do better every day, to get better every day. You have to care for these people more than they care for themselves. Not only that, you have to pay people well. Listen, stuff cost out here. Pay the people well. It don't matter if they're 16 years old or 36 years old. Pay the people well.
