This is a YouTube video titled "July 24, 2025" containing a personal testimonial from Andrew, a supervisor at Toyota's Express Shop. Andrew shares his experience improving leadership and team morale by building trust and leading by example, highlighting positive changes in his workplace attitude and respect from his team. The content is a monologue without multiple speakers.
Hi, my name is Andrew. I work for Toyota. I'm a supervisor for the Express Shop. I was struggling with getting these guys to trust me, let them know that I trust them and I care about them on a personal level to show them that I care. You know, it's not all talk. I want to walk the walk. And now I've already noticed shop morale start to increase. I've noticed people having a better attitude towards me and I'm a better leader just in one day. I'm not their boss. I'm leading by example. I'm getting in there, doing the work with them, setting clear expectations and I find that I've got more respect from them and I'm just having a great time. It's been a great experience so far working with Speedy. So I highly recommend my big brother Speedy here and I'm just really grateful to be a part of the program. Thank you.