Mike Melton built a coaching app from 37 years running a tire shop. A shop owner complains employees won't follow instructions or stay clean. Mike says the real problem is no clear standard, and ties it to pay or scheduling.
There's a lot of shops who just can't afford me to come out and coach them, but I got a solution for that. So I made an app, right? It's got everything that I know, 37 years of tire knowledge. All my content that I put out is all shoved into this thing to where I actually coach you. You got me coaching you 24/7. Now watch how this works.
Hey, it's Mike, your digital coach and mentor. What are we working on today?
All right, now I have a problem. My employees just will not listen. They will not do anything that I ask to a certain extent. They won't clean up after themselves. What should I do?
Here's what's actually happening. You don't have standards in place. That's the root issue right there. You guys don't know what clean looks like. You haven't defined it. You haven't measured it. You haven't made it a non-negotiable expectation tied to their paycheck or their schedule. So here's what you do today. Pick one standard, just one. Could be the shop floor at end of shift.
Listen, this thing is a game changer for shops, 1,000%. You need a coach. You need a mentor. If you don't know how to handle to handle situations, I got your back.