A customer from Virginia drove in to get his tires fixed after dealing with a bent rim and repeated replacements. The service provider walks through what went wrong and how they'll get it right this time.
All right, so this guy came all the way from Virginia. Why did you come all the way from Virginia? Just to come get some tires put on. You had your own tires?
Yeah, I did. I heard about you from my son on the Internet. And I wanted the tires fixed.
Yeah.
I mean, no more flapping going down the road. And it had a bent rim. And I didn't know it for three years, I thought it was tires. And I kept replacing tires. Replacing tires?
People just said it was tires.
Yeah, they said it's tires. So I kept ordering tires. Ordering tires. And so you found it right away? Yeah, immediately. Bad rim.
That's it. No problem. We're gonna make sure it's done right. That's.