1:19

In this concise instructional video, Shafiq Hirani CCIM walks property owners and managers through a rapid, spreadsheet‑free net operating income (NOI) audit that can be completed in about 20 minutes. He emphasizes the need for a simple checklist and an honest assessment of five critical audit areas: (1) Revenue Capture – ensuring all fees, reimbursements, timely lease renewals, and consistent delinquency enforcement are in place; (2) Utilities – reviewing the past year of water and sewer bills for unexplained spikes, with a rule‑of‑thumb that a >15% increase over three consecutive months warrants investigation; (3) Vendors – confirming the top five contracts have been competitively rebid and checking for auto‑renewal or hidden add‑on charges; (4) Turns & Maintenance – measuring average vacancy turn time and establishing a standardized make‑ready scope rather than ad‑hoc projects; and (5) Systems – receiving a monthly reporting package that includes a rent roll, P&L variance notes, and a forward action plan. The video’s core message is that by systematically reviewing these five areas, owners can quickly identify profit‑leakage opportunities without needing complex spreadsheets or external advisors.

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