A CEO pushes AI tools while employees fear layoffs. The resistance, infighting, and politics that follow make the business harder to run. Building trust early, even when it's exhausting, makes everything else easier.
Chapters
Could it be that the reason business is so hard is that nobody trusts you? We're gonna do the other thing where it's like, it'd be so, so as long as you're thinking in terms of ROI, efficiency, short-term stuff, the more principled, the more ambitious, the more like we're really gonna solve this problem in a deep way, that everyone's like, oh, it's exhausting to do this extra, extra work. But what's funny is, although it seems like it's a lot harder, it actually makes the rest of your life much, much easier. And like, think about all the CEOs that are trying to get their employees to like use AI, but their employees don't trust them. So they're like, I think you're gonna use this to lay me off, so I don't wanna do it. And everyone's dragging their feet and it's just, The departments are at war with each other and there's all this friction. And I, you, you know, anyone who's listening to this has been in a real company, knows exactly what I'm talking about. Like, it's miserable, it's hard, it's political, it's nasty. And I'm like, could it be that the reason business is so hard is that nobody trusts you? Maybe if you'd taken the harder path to begin with, you'd have the trust that would allow you to do these far more important things.
