Susan DrummCEO Advisor & Executive Coach | Leadership Change Agent

If Your Team Never Disagrees You Have a Bigger Problem #shorts

15 May 2026 · 1 min

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Susan Drumm says teams that never disagree are avoiding conflict, not performing well. She describes a project where polite meetings hid problems that exploded after launch, requiring costly rework. Constructive conflict and diverse thinking catch blind spots before they matter.

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Here's the truth. If your team never disagrees, you don't have a high-functioning team. You have a conflict-avoiding team. And that's a problem. I learned this the hard way in my career. I was leading a big initiative. Our meetings, well, were civil. Too civil. Everyone agreed on everything. And I thought, "Wow, this is leadership heaven!" Until we launched. And that's when— We discovered all the holes, the things that no one had spoken up about because no one wanted to rock the boat. And we paid for it in lost time and missed details and a whole lot of rework. And that's when I realized it's not just okay for teams to have conflict, it's necessary, but it's the right kind of conflict, the kind that comes from cognitive diversity.