Susan DrummCEO Advisor & Executive Coach | Leadership Change Agent

Same Conflict, Different Day? It’s a Pattern—Not a One-Off #shorts

26 Jun 2025 · 1 min

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Susan Drumm (speaker) presents a brief coaching-style guidance on distinguishing one-off performance incidents from recurring pattern conflicts. She offers a litmus test: check whether the issue repeats across different situations, appears under surface calm or spikes under pressure—if so, it’s a loop requiring an energetic/relational shift rather than mere feedback, and leadership must start that change.

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So how do you know if this is a pattern loop or a performance issue? Here's the litmus test. Is it a one time event or a repeating rhythm? If the same tension resurfaces across different situations? If it shows up even when things seem okay on the surface, if it spikes under pressure, that's not a one off, that's a loop. And the feedback alone won't fix it. The energy between you has to shift. And that can only start with you. Here's where your leadership comes in.