Susan DrummCEO Advisor & Executive Coach | Leadership Change Agent

Team Conflict? It’s Not What You Think.

10 Jun 2025 · 1 min

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Susan Drumm argues that visible team conflict is usually a symptom of a deeper recurring loop between leaders' behaviors and team responses. She frames the problem as a pattern that causes repeated disagreements, misunderstandings, and performance risk, and signals intent to show how to spot and shift the loop before it harms performance or leads to talent loss.

Chapters

Conflict on your team isn't the real issue. It's the pattern underneath it that's doing the damage. You might think it's a personality clash or a difference in communication style, but nine times out of ten, the tension is coming from a loop between your leadership patterns and theirs. And until you recognize that loop, the same problems will keep resurfacing. Same disagreements, same misunderstandings, same breakdowns. Let's talk about how to spot it and shift it before it costs you. Trust performance or your top talent.