Susan Drumm explains how leaders unconsciously repeat patterns from their past. When stakes are high, your nervous system defaults to familiar moves: taking control, smoothing conflict, filling silence, or withdrawing. These automatic responses shape your team's culture without you noticing.
Chapters
I was in a boardroom once where the tension was thick enough to slice with a butter knife. On paper, it was just another quarterly strategy meeting. In reality, it was déjà vu. Same faces, same disagreements, same outcomes. That's the thing about patterns. They don't just announce themselves. They feel like how we do things around here. And if you're a leader, those patterns don't just shape your behavior, they shape the culture around you without you realizing it. When the stakes are high, your nervous system reach for the move it trusts the most, whether that's taking control or smoothing things over or filling the silence or disappearing entirely. Here's the reality. You learned that move long before you had a leadership title. It worked once. It kept the peace. It got you results. It earned you trust. And now it's running in the background like a program you forgot you installed. So automatic, you don't notice it's shaping your decisions, your relationships, even the unspoken rules of your team.