Susan Drumm argues that leaders who trigger you reveal your blind spots. The people and styles that frustrate you most are where you can learn the most, and mutual learning is possible between you and those who challenge you.
See. Most leaders assume that others on their team see the world the way they do, but the reality is, they don't. The fact that your team members see the world differently than you is a good thing, because you actually want cognitive diversity on your team. So what's the trick then? To make the power of cognitive diversity work for you to understand the deep gift that someone's offering you when they can see the blind spot that you can't? Those leadership styles that trigger you the most, you have the most to learn from. It's your direction of growth, and they have something to learn from you.
Why the Biggest Doors Open When You're Not in the Room | Michael Roderick & Susan Drumm
The Simple Audit That Adds a Human Touch to Every Customer Interaction #shorts
