Susan Drumm uses the Enneagram to show leaders their hidden behavioral patterns, like the need to win or seeking approval. She argues that naming your default move is what matters, not memorizing types, because these patterns feel so normal you can't see them from inside.
Chapters
So how do you spot something you've been doing your whole life? For Diana, one of the fastest ways was the Enneagram. If you're not familiar, think of it like a GPS for your blind spots. It maps 9 distinct ways of seeing the world and reacting under stress. And it doesn't put you in a box, it shows you the box you're already in. It hands you the tools to step out of it. For someone else, the pattern might be needing to win at all costs or constantly seeking approval or avoiding decisions to keep everyone happy. The point isn't memorizing the 9 types. The point is awareness, naming your go-to move so you can decide if it's actually helping in the moment. Here's the tricky part. You can't read the label from inside the jar. So we're all blind to our own default moves because they feel like us. They feel right, right? They feel normal.