The Moment That Shaped My Leadership #shorts
14 Apr 2026 · 1 min

0:51
In this short video, Susan Drumm recounts a formative childhood memory in which her father, returning home in a bad mood, abruptly changed the TV channel and shouted at her, making her feel invisible. She explains that this incident, along with a household rule to "manage dad's energy at all costs," taught her early to read the room, keep situations calm, and avoid demanding too much. From these experiences she developed a leadership style centered on anticipating emotional dynamics, managing others' feelings, and staying one step ahead of conflict, which she now describes as her super‑power.










