Susan DrummCEO Advisor & Executive Coach | Leadership Change Agent

Tired of Team Tension? Try Cognitive Diversity.

19 Jun 2025 · 1 min

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This short transcript excerpt (speaker: Susan Drumm) argues that cognitive diversity helps teams by encouraging empathy for people who think differently, enabling collaborators to create better outcomes. Drumm promotes cultivating cognitive diversity across relationships, friendships, teams, and the workplace and mentions using a tool to promote it.

Chapters

That's how it's so helpful for teams. Because now, rather than getting annoyed by the person who's very different from you, you can build stronger empathy to understand what they're driven by. And together, you can create something much better. I even call it cognitive diversity. Right? You want cognitive diversity. You want cognitive diversity in your relationships, in your friendships and in your teams and in the workplace. And that's really what we use this tool to promote. That's cool.