Susan Drumm says silence in meetings isn't agreement. When a strong leader enters the room, people brace themselves and hold back better ideas rather than genuinely align with the plan.
If people go quiet when you enter a room, it's not because they're aligned. It's because they may be bracing. You speak with clarity, you move fast, you get things done. That's your edge. But when pressure hits, your power becomes your default. You don't mean to dominate. You just don't hesitate. But your team does. They pull back. They stop offering ideas. They go with your plan even when they have a better one. And that's not alignment. That's just wearing a polite face. If your presence is too strong, too loud, sometimes people go quiet.
Why the Biggest Doors Open When You're Not in the Room | Michael Roderick & Susan Drumm
The Simple Audit That Adds a Human Touch to Every Customer Interaction #shorts
