Why Connection at Work Drives Success #shorts

Susan Drumm argues that workplace friendships create psychological safety, making employees more engaged and less likely to burn out or quit. Modern business separates work from relationships, driving loneliness and turnover.
Chapters
I think a lot of people, their biggest fear is that, why would it benefit me if my employees are friends? Or worse, does it hurt me if my employees are friends? Because we picture them just not being productive, right? And what we need to pull back and remember is what we're really going after here is, like, people feeling the psychological safety, right? Is people really feeling like they are supported, people feeling like they're noticed, that they're seen, that they're appreciated. I always kind of compare it to, like, when I'm talking to an audience, I say, how many of you have kids? You know, and would you ever send your kid to school and say, so you are there for learning. You're not there to build friends. You're not there to build connections, keep your friendships, and you're learning life separate. You know, we would never, like, ask a child to, like, separate out because we know that the kids who feel safest at school, who feel like they are connected, who have friends, are more likely to learn. They're more engaged. Like, we know that their success is correlated to them having friends at school. And yet somehow we get really uncomfortable. We've had this erroneous belief build out through our business schools and our leadership styles that these are two areas of our lives that should be separate, and that just isn't true. We had community, which was relationships and work all intermingled. And it's only been the last number of decades that we've done so much damage. And it's contributing to our loneliness, it's contributing to burnout, it's contributing to this high turnover. Like, we just see jobs as jobs. They're not places where we feel connected and loyal and have a community and, like, want to be there for life. Like, we just see it as one job that we can replace with another job, and it's costing us.
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