Susan Drumm says leaders often assume their teams think like they do, but cognitive diversity is what makes teams grow. The people who challenge you most reveal your blind spots and create the richest learning opportunities for everyone.
See, most leaders assume that others on their team see the world the way they do, but the reality is they don't. The fact that your team members see the world differently than you is a good thing because you actually want cognitive diversity on your team. So what's the trick then to make the power of cognitive diversity work for you? To understand the deep gift that someone's offering you when they can see your— the blind spot that you can't. Those leadership styles that trigger you the most, you have the most to learn from. It's your direction of growth, and they have something to learn from you.
Why the Biggest Doors Open When You're Not in the Room | Michael Roderick & Susan Drumm
The Simple Audit That Adds a Human Touch to Every Customer Interaction #shorts
