Susan Drumm shows how leaders change outcomes by recognizing their habitual patterns. Diana started naming risks, making her team more candid and faster at surfacing problems. Mark shifted his meetings to two-way conversations, sparking faster innovation and greater ownership.
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Now, here's why this matters. Until you see the pattern, you can't change it. But once you do see it, everything shifts. Diana started naming the risks in the room. Her team followed her lead, not just in composure, but in candor. Decisions got sharper, problems surfaced earlier, and Mark started leaving space. His meetings became two-way conversations. Innovation sped up. His team didn't just execute, they were starting to own. The outcomes. And isn't that what everyone's asking for? Ownership? It wasn't a personality transplant, it was a pattern shift. So here's my invitation: get curious about the moves you make on autopilot. Notice that moment you default to the same behavior. It's a clue. And then use tools like the Enneagram to find the shape of your box. Work with someone who can help you see you've been too close to notice, because the moment you see the pattern is the moment you get to lead on purpose instead of letting your past lead for you.