Susan Drumm says leaders who rush past discomfort with optimism train teams to stop raising hard problems. Optimism matters, but not when it prevents people from feeling and fixing what's actually broken. She recommends a Roadblock Assessment to lead with clarity instead.
Chapters
If your team is struggling and you keep saying it's all good, we'll figure it out. You're not leading through the hard stuff, you're just skipping over it. You bring energy, ideas, momentum. You pivot fast and you stay positive. But when things get uncomfortable, you move on. Or you refrain. Or maybe you lift the mood instead of digging into the moment. And at first, that feels great. But over time, your team starts to wonder if you even see the real problems. And they'll stop bringing you the hard stuff because they know you'll spin it before you'll sit in it. Optimism is a gift, but not if it keeps you from dealing with what's real. You can't solve what you refuse to feel. So if you want to lead with clarity and courage, start by taking my leadership superpower at Roadblock Assessment.