Susan DrummCEO Advisor & Executive Coach | Leadership Change Agent

Why Your Team Keeps Misunderstanding You

11 Jul 2025

Watch on YouTube

This is a YouTube video titled "Why Your Team Keeps Misunderstanding You" created in July 2025. The content features a discussion between two speakers, Chris and Speaker A, about the importance of using video calls regularly in leadership and team communication to reduce misunderstandings and improve connection. The conversation emphasizes how video helps convey tone and humanizes remote communication.

It seems so simple, but I often see leaders.
Using video too infrequently.
Of course, seeing.
Each other's faces and hearing each other's voices is a great way to start the week, and it's.
A good reminder that there are actual humans on the.
Other end of those emails.
When we communicate exclusively.
Through email or Slack, a lot of the tone gets lost and miscommunication is more common. So some type of weekly check in video call reduces misunderstandings, increases understanding, and reminds us that.
Chris and marketing has.
That sarcastic sense of humor and we don't need to take those emails too seriously.
It seems so simple, but I often see leaders.
Using video too infrequently.
Getting on a.
Regular schedule where everyone connects creates consistency and communication.