Hermès allegedly vets customers through social media monitoring, background checks, and neighborhood surveillance before selling Kelly bags. The speaker argues these tactics disproportionately exclude Black customers, comparing the practice to discriminatory lending based on race and zip code.
Chapters
Hermès bags, the Kelly bags, the company is accused of stalking clients. Mm-hmm, yeah, stalking clients, which means they are checking social media profiles, they are running background checks, they are seeing what neighborhood you live in, they are gauging you when you walk in the store to make sure you either got an AP on. You got an AP or another certain type of watch, you can qualify to get a bag. So basically, if you think you're gonna walk into the store to buy their $10,000 $100,000 to $250,000 up to $10 million bag that they spent $1,000 to make, you better think twice, especially if you're black. Blackity black, black, black, black. Same way when we go to get loans for houses or credit cards, when they ask you what descent you are, they know what neighborhood they gonna put you in 'cause they only gonna give you just enough to barely get in the neighborhood they want you to move into. And y'all out here fighting over these granny bags.