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In this brief monologue, Jim Rees argues that most leaders address the wrong problem when dealing with underperformance. They tend to focus on observable behavior, which he describes as merely a symptom of deeper issues. Rees explains the causal chain: beliefs shape attitudes, attitudes drive behavior, and behavior yields results. By only correcting behavior, the underlying beliefs remain unchanged, causing the problem to recur. He advocates for coaching that targets the underlying beliefs and attitudes, emphasizing that lasting change comes from working beneath the surface. Rees concludes that leadership is less about managing people and more about mastering oneself, positioning self‑mastery as the foundation for effective leadership.

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