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In this brief video, Jim Rees explains that leaders cannot hide their stress or emotions from their teams. He points out that team members notice every cue—tone of voice, facial expressions, impatience, interruptions, and pauses. Because emotions are contagious, a leader’s mood sets the overall climate in which the team operates. Rees challenges leaders to consider what their emotional displays are teaching their team and encourages them to develop greater emotional awareness by visiting eimastery.co.uk and enrolling in the EI Mastery Programme.

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