37:13

Podcast episode (YouTube) hosted by Mark J. Podolsky with co-host Scott Todd and guest Lisa Ryan (aired April 3, 2019). Lisa describes starting a daily gratitude practice in 2009 that she credits with improving personal relationships and sales performance; she then explains how gratitude can be implemented in workplaces (specific praise, apology approach, peer recognition) and supports claims with research (Robert Emmons, Losada, school studies). Practical recommendations include morning/evening journals, a 30-day gratitude challenge, and Lisa's book The Upside of Down; she also cites her site gratigy.com.

Questions this video answers

April 3, 2019.

2009.

42%.

6 to 1 (six positives for every one negative).

3 to 1.

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