Mark J. Podolsky (The Land Geek) explains why sellers should choose their customers—especially when offering owner financing with multi-year notes—because these buyers remain in the seller’s life long-term. He contrasts one-time cash sales (where difficult buyers are tolerable) with long-term note relationships, recommends screening for customers who honor commitments and respect the seller’s time, and describes politely but quickly firing customers who take excessive time or requests. Ends with a CTA to download the Passive Income Blueprint at thelandgeek.com.
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Hey, it's Mark Podolski, the lane Geek with Langeek.com. let's have another virtual cup of coffee together. Still sticking with that bulletproof coffee. Feeling great. Leave me a comment, let me know if you're trying it as well. It's, I think it's Dave Asprey Bulletproof Coffee or Bulletproofexecutive.com. it's, it's just a little bit of fat in your coffee. Anyways, it's not here or there. Let's talk about something very, very important that people usually don't think about and that's choosing your customers, right? We often think our customers choose us and we're so grateful that we've got these great customers and they're happily paying us money. But when you're doing owner financing, it's not a one off transaction, right? I don't really care if I have a difficult customer if I'm only going to deal with them one time, right? They pay me cash, I give them the deed of the property and we're done. And that's it, right? I won't keep hammering them with promotions because they were too difficult in the beginning, but now we're done. But when we're talking about relationships and a 15 year note, a 10 year note, a 5 year note, and these people are going to be in our lives for this long, we got to be pretty certain this is somebody that we really enjoy working with in the sense that they are honoring their commitment as well to make payments and respect you and your time. So sometimes if I have a customer who doesn't respect that, doesn't honor that, and they'll call me or email me and say, hey, can I get this extension? Can I get that extension? I've got a million questions about the property. They never even bothered to go look at the property, but they want me to do all their due diligence for them, even though it's on easy terms and you know, we have all these things set for them. There comes a fine line between good customer service and someone that is taking too much of our time and is not worth the hassle. In those cases, I quickly fire them. Very quickly, very politely, not mean about it, not emotional. This just isn't a good match. Here's some other sellers you might want to work with and I'm not going to be able to make that extension for you. We have an agreement, blah, blah, blah, that's it. So sometimes you just got to choose your customers. If you want more tips, tricks, techniques on how to make an incredible income actively or passively buying and selling raw land. Go to www.thelandgeek.com Download the Passive Income Blueprint.
