Having One Set Of Values Is Crucial For Building Long Term Customer Relationships

14 Aug 2017 · 39 min
38:59

A recorded conversation (podcast-style YouTube video) hosted by Mark J. Podolsky with Scott Todd and guest Raj Bhaskar (published Aug 14, 2017). Raj recounts early entrepreneurial experiences, founding and running a real-estate management software company for ~10 years (sold ~six years prior to the interview), and the lessons he learned about building long-term value: apply one consistent set of personal values to business, hire and treat people long-term (not transactionally), and prioritize customer service. Raj describes his current products: Hurdler (mobile finance/accounting app for entrepreneurs) and a realtor-focused mobile spin-off ProfitDash (tracks income, expenses, mileage, and provides real-time income tax estimates for all 50 states + DC). He discusses distribution tactics (vertical focus, partnerships such as Keller Williams), early growth strategies (educational content for users like Uber drivers), and offers focus as his tip of the week.

Questions this video answers

August 14, 2017

About ten years (ten years and two months)

He said he sold it six years ago (relative to the interview)

Hurdler (HURDLR) and ProfitDash (Profit Dash)

Tracks business income and expenses, mileage, and gives real-time income tax estimates for all 50 states plus D.C.

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