Transcript of a discussion (webinar/panel) about hiring and organizing virtual assistants (VAs) for a land investing business. Speakers debate whether to start with a single generalist VA or multiple specialized VAs, emphasize evolving from selling to building a business, and recommend segmenting roles, using systems (ProcessMOTO) to standardize workflows, and making VAs interchangeable to reduce single-person risk.
Chapters
What are we talking about?
So the first topic. Let me pull this out here and then I'm gonna go to the Facebook group for the next one because, man, there are ton of conversations this week about this particular topic. So I thought we'd talk about it tonight. So. But here is the first topic. This is a question from Wendell Duncan. He put it in the Facebook group. Wendell, I believe, was at boot camp week and a half ago. He has a question concerning VAs, boys. So when seeking VAs, do you break it down into phases of work? So for example, do you have a VA for intake, one for due diligence, one for sales and marketing? I'm guessing it truly depends on the volume of inventory you have, etc. But just wanted to get a general idea from everyone, so I thought we could discuss that for a minute. People, if you'd like to contribute to the discussion, throw up your comments in the chat and let's do this.
All right, I like it. I like it. So I will say when you first start out, I think it may start out with one va, and that may be sort of an all purpose, you know, depends how you do this. It could be an all purpose sort of executive type assistant and whatnot. But you will, you know, Cat Lancat land. Cat Lancaster. But I will also add, and then I'll, I think, Matt, ready to. Matt, you obviously have a lot of experience with the VA's of that. If you have one that does too much and you don't segment it, then things go south real quick. Say they have a sick day or they decide that they no longer work with you. I mean, what do you think, Matt?
Yeah, you can't. I'm a big believer in having more VA's do less and making them a bit more interchangeable. I have like one person who does intake for me and it scares the hell out of me because he does everything. He's the greatest intake guy ever. And if he were to die tomorrow or quit or whatever, or not like me anymore, like, you know, it would.
Be what's the most likely one of all those is the not like you. Probably the like, that's definitely top five.
Probably number one by far. So I would ask the question, like, are you selling land or are you building a business? So in the beginning, oftentimes we're selling land because we're getting used to it and we're kind of just feeling it out. But then there's going to be that moment where you're like, I don't want to do this. I Don't want to do that one thing that's eking you out. So you go get a VA and you have them do that. And you got to learn how to hire a VA and you got to learn how to fucking, and you got to learn how to manage a va. And those are skills you may or may not have. And so you start with one and then you go, you know what? I hate this other thing. I'm going to hire somebody for that. And then eventually you're not selling land. You are managing people and building a business. And so you got to figure out what you want to do.
It's a progression, is what you're saying.
Indeed.
I love. Yeah, it's definitely a progression, for sure. But I think. I think if you can find one strong person for each aspect of your business.
Right.
It just makes things all the. All the easier when you're putting this machine together, you know, it's like I'm trying to think of a Mike Zano analogy right now. Well, it's like an assembly line, right? Kind of like assembly. Everybody's got their own. There's their own duty. And if you can create a system like that and if you can McDonald it and use process modo, man, you're going to be unstoppable.
Yeah, I think process model or something like that, but actually process moto, because I'm not sure what else is like, it does help you sort of create. It definitely creates the process of the business, the processes or the process processes, and then you just insert the appropriate va. What I love about process moda, by the way, is you can interchange, like, you have a role and then you have a user, and so you can assign different users to different roles. So someone where the role doesn't change so that the workflow doesn't change, and you can. If the user leaves, that's fine. You just interchange them into the new work, into the new role.
So it's very.
Sorry. Landcat.
Land cat.
Land cat. Land cat. Awesome. Well, here's the bottom line. For people who don't even know what processmoto is, the cool thing about Land Geek is that you step into the system, you start learning about land investing. Not only do you learn the mechanics of buying, selling land, but you step into all of these systems that are already up and running that can help automate your business, which is pretty awesome. So.
