Mark Podolsky breaks down the eight pillars of trust from The Trust Edge, emphasizing consistency as most critical. His team publicly commits to answering investor emails within five days, a promise they actually keep.
Hey, it's Mark Podolski, the lane Geek with thelanegeek.com let's have another virtual cup of coffee together. So I just finished reading a book, the Trust Edge, and really interesting because it turns out trust is really important in business and there's a few guiding principles that are going to give you an edge. So I'm going to look at my notes and give you the guiding principles. We're going to talk about one of them at this coffee talk. So the principles are, and they're called the eight pillars of trust. Clarity, compassion, character, competency, commitment, connection, contribution and consistency. They're all important. What's the most important on that list? Consistency. If you say you're going to do something, then you go ahead and do it. And I can't tell you how many times I've dealt in business where someone has this great reputation. They say they're going to call me back and then they don't. It immediately kind of puts me off. So you've really got to have this just rock solid principle of being consistent when you're growing your business. If you say you're going to do something, do it right. So in my investors toolkit, I tell people, if you email the Land Geek team a question, we'll get back to you within five days. Five days, right. Because there's only so many people, my Land Geek team and there's hundreds of coaching students. So I'm being consistent, I'm being realistic. I'm not saying we'll get back to you within 24 hours. It's just not realistic. There's just too many people. But within five days we can do it. So we're staying consistent and that way no one's expectations are sort of destroyed. Right? So very important in business is consistency and having that trust edge. If you want more tips, tricks, techniques on how to build an incredible income actively or Passively, go to www.thelandgeek.com, download the Passive Income Blueprint, get the ebook how to Avoid the three Fatal Land Buying Mistakes. And of course, get the always informative, engaging and entertaining, hopefully podcast delivered each week to your email inbox. This is Mark Podolski, the Land Geek. Thanks again for having another virtual cup of coffee with me. I'll see you next time.
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