36:09

A recorded YouTube interview (Dec 17, 2018) in which Stephen Shapiro—author and innovation advisor to firms like 3M, P&G, Marriott and Nike—discusses how to make innovation systematic. Shapiro defines innovation as an end-to-end process that reframes problems into well-framed questions, favors challenge-centered over idea-box approaches, and argues the CEO must drive innovation. Practical takeaways include avoiding vague "go innovate" mandates, running scalable experiments (not celebrating failure for its own sake), and tools/resources such as his book Best Practices Are Stupid and the Personality Poker game.

Chapters

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