Tina Corner StolzLXCouncil | The Global Leader in Peer Advisory Councils · Founder of LXCouncil - the leading global educator for peer advisory councils

Assessing Peer Group Health: The Key to Continuous Improvement #podcast #peergroup #mastermindgroup

Name: Assessing Peer Group Health: The Key to Continuous Improvement #podcast #peergroup #mastermindgroup
Uploaded: 2024-02-06T22:16:13+00:00
Duration: 59 s
Channel: Tina Corner Stolz
Description: In this brief podcast segment, the speaker emphasizes that measuring the health of a peer or support group—despite its qualitative and subjective…

6 Feb 2024 · 1 min

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In this brief podcast segment, the speaker emphasizes that measuring the health of a peer or support group—despite its qualitative and subjective nature—is essential for leaders and members to understand performance and identify improvement opportunities. They advocate for a culture of continuous improvement, encouraging regular reflection on what went well and what could be changed. The speaker recommends using surveys that blend quantitative and qualitative questions to capture group health insights, suggesting an annual baseline assessment as a practical cadence, while allowing for more frequent checks as needed.

Chapters

you may know the line, what gets measured gets accomplished. And so I think that measuring group health, which is in its essence a kind of a qualitative, subjective thing, it's not an easy thing to do, but it is important for a group, its leader, and its members to understand how are we doing, how can we do better. There should always be a spirit of continuous improvement. And even, even not necessarily at every meeting, but on a regular basis, what went well today? What would we maybe change in the future? And you can ask that if you're a leader, you can ask it as a member. And so a survey, which includes both quantitative questions and qualitative questions, is a good way to get at that. And to do that on a regular basis, I would say once a year. It could be done more often. It could be done— excuse me— as needed, but Once a year is a good base— baseline for assessing forum or peer support group health. Right.