Meeting facilitators should ask members to name their key concerns each month, then track the ones they can't address immediately. Follow up in later meetings to see if those issues are growing, so you catch problems before they become crises.
Chapters
tracking a trend in common topics. So the first thing is, is that all your members are going to articulate what their copy is that month. We all can't process all of them— that's not enough time— unless the ones that are left over, if you are tracking them and your members know that you're tracking them, then they realize that there's going to be a sense of accountability coming back to them. At some point, it allows you to say to the member, I know you brought this up last month, we didn't talk about it. How is it going? And is it something that's really brewing and it's going to become a major issue? And so you need to head it off at the pass and possibly be sure it's prioritized for the next meeting.