Short YouTube monologue by Dan Novaes explaining that telecom and cable companies routinely raise subscription fees and rely on customers not calling to contest increases. He recommends calling and threatening to cancel (raising call duration) to provoke retention offers and discounts; frames this as a common, simple negotiating tactic used by wealthier consumers. Ends with a call-to-action to follow for more cost-saving hacks.
Chapters
How am I paying hundreds of dollars a month for a bunch of streaming services, cable, and a bunch of other things that I barely even use? And why does it go up every year and why do I keep paying for that? Here's the concept. Telecom companies, cable companies, they all have one thing in common. You're not calling them every time they increase their bill. There's a subscription terms that allows them to actually charge more for you. And so every fee, every service that you don't reach out to them, they're making a little bit more money and near counting on you and stay silent. There's a simple strategy the 1% use and then is that that you threatened to cancel. Seriously, you call up your provider, say that you're switching to a competitor, ultimately they will try and keep your business. Customer service reps on the other end are basically guided based off amount of time that they can spend on the phone. And so after a couple different times that you reach out and the call goes over six or seven minutes, they're more likely to give you larger and larger discounts. Sick of wasting all this money. Follow us and get all of our hacks for free.