A three-step framework to interrupt emotional outbursts: first, notice the emotion happening. Second, pause to break the automatic pattern and consider other options. Third, choose and act on a different response.
Chapters
In the 6 Seconds Framework, we have a 3-step process for how you practice emotional intelligence. And I find it useful to just sort of have this process framework. So the first step is getting the data, know yourself, tuning in, oh, there's something happening. The second step is to stop and to assess and consider. We, our brains are pattern-following systems. Our brains create and follow patterns. That's the fundamental Kind of neurological function. And we do that in order to create efficiency. We learn and we do it again, but we don't have to follow the patterns. And if we pause, we have the opportunity to disrupt and say, okay, so I have this immediate reaction. I can follow that, but I don't have to. I have options. So the first step is to notice. The second step is to stop, disrupt the pattern, switch off autopilot and say, okay, so what are some more options? And then the third step is to step forward towards one of those options.