Five Years Selling Into Latin America and the Return Rate Never Passed 2%

29 Jul 2026 · 1 min

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This content was created by Vinny O Brien. This content was uploaded by Vinny O Brien. This is a YouTube video titled "Five Years Selling Into Latin America and the Return Rate Never Passed 2%" (published 2026-07-29). The excerpt is a short monologue by a single speaker (labeled SPEAKER A) describing e-commerce differences between the U.S. and Latin American markets: U.S. customers (influenced by Amazon) expect fast delivery and liberal returns, whereas Latin American buyers accept longer delivery times, pay duties/taxes, tend to order from the U.S., and have a much lower return rate (under 2%) based on the speaker's five years of experience selling into Latin America.

It's done. Wash your hands of it, move on. But it's, it's much different market than here in the States. In the States, Amazon has taught us to buy stuff, return stuff easily. We want stuff delivered in a day or two. It's much different down there. They're ordering from the US. They know it's not going to be delivered in a day or two. They're also paying duties, taxes, shipping. They don't return it. I've been doing Latin America for 5 years and the return rate's less than 2%.