PSA: The Agentic Mirage

6 Mar 2026 · 2 min
2:21

Vinny O Brien warns against agentic AI hype in e-commerce. Shopify's generative engine optimization scans only the first 6,000 characters of product descriptions, creating a maturity gap when data is messy. OpenAI dropped direct checkout from ChatGPT, and Sumo Blue's hands-on auditing approach offers a better alternative.

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