I really value your commitment to people

Susan, a Sydney midwife, took out a family loan with her siblings to preserve a heirloom. Her financial advisor helped her structure it without disrupting her investment-property plans, offering detailed proposals and ongoing support through the process.
Cool.
Hey, Susan, thanks for joining me today.
My pleasure.
Would you mind introducing yourself and where you work, what you do for us to go through?
Sure. My name's Susan, I live in Sydney and I work in the health profession as a registered midwife and registered nurse.
Perfect. And what. What were we. What were you trying to achieve before you met me? Related to finance?
Yeah. That's a very good question. I found myself in a situation where I needed to take out a loan with my siblings, which we weren't expecting, and I was just unsure how that was going to affect my family and my current loans.
Perfect. And how was there any other problems you were trying to face at the same time?
Well, my husband and I already had a plan about where we wanted to head and what we wanted to do with some investment loans. And this other loan that needed to come up through a Spanish are in the works. So I was just very cautious about how to move forward with our plans while still being able to have that loan with my siblings. And was it a bit of a loss? So I needed some advice. Awesome.
And what were the three things, the biggest things that impacted you in the current situation or before?
After we discussed things, before I met you, I didn't really know how I could move forward and I felt a bit lost. And after discussing my situation with you and getting some clarity around the options, that gave me some confidence to know that I could still achieve the plans that my husband and I had already put in place while still maintaining the new direction that I needed to head in with my siblings. Cool.
And this new direction, why was it so important for you and your family to have it all set and move forward with.
That's a very good question. It's very hard to summarise, but, yes, family commitment that's been ongoing for generations took a turn down a path that we weren't expecting. So my siblings and I needed to take out a loan so that we could ensure the future of a family heirloom. Really?
And we had to do some finance for your own finances after that loan was in place?
That's right. And it was all happening at a very close, in a close time frame. So it was a lot of conversations with you, a lot of meetings, a lot of emails to make sure that we could dot every I, cross every T and be creative with looking at options of how we could move forward.
And the results that we achieved, how they impacted life now, it's actually been fantastic.
It hasn't had a negative impact on our situation at all. We've actually been able to continue on with our plans as a family, as well as still maintaining my other commitments with my siblings. So it's actually helped us to move forward on our journey of what we plan with our investment properties. We've been able to make future plans and it's all rolling ahead quite nicely.
Cool. And finish your sentence. If I almost didn't meet you because.
I almost didn't meet you because my available time is very limited and precious. And I'm just very thankful for your persistence in being able to reschedule and change times to catch up. Awesome.
And the. The biggest thing that you like about working with me, other than I'm a nice guy, is okay, of course you're a nice guy.
But I really value your commitment to people and who they are. And we're not just another number. You invest in our lives and our future. And you are very thorough with what you do. You look at every option, every possibility, put together several proposals for options, and you really get to know the people and you want what's best for us. Perfect.
And who would you say would be the people that would get the most out of my services and who would they be?
I've already recommended a few people to you based on our experience that we've had. And I think the people that I've recommended and people that I would recommend in the future are people who would like to know what their options are, who may not think that they have options, that there are options available, people who are looking to make longer term plans, who don't quite know where to start. So you actually give people a plan or a guide of how they can actually get from where they are now to where they want to be, and you're committed to that journey with them. So people who are looking for that connection and support over the years, and I know that initially we did a lot of legwork with getting our finances in order and now with our future plans. Every time we make a new step, it seems a little bit easier because you already know our history and our background and it makes it a little bit easier with moving forward. So. Cool.
I'm super stoked that we got those results for you and to get some more future results. And thank you for your time.
My pleasure. And all the best. Thank you.
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