Aaron Whybrow, a broker, responds to Australia's Royal Commission into banking by promising to keep serving clients no matter what happens to broker pay. He handles loan setup, post-settlement support, and annual rate reviews, and says he'll stay in business even if banks stop paying commissions.
Questions this video answers
Aaron Whybrow (Aaron) from Diagnostics and Finance, broker and company director.
Hey, it's Aaron from Diagnostics and Finance. I just wanted to do a quick snippet on the Royal Commission. Now, unlike some of you guys that are my audience and my clients, I'm a broker. So on the Facebook algorithm I'm targeted with a lot of news media and everything related to it and there is some good stuff, some bad stuff and some ugly stuff. There's a lot of people in the banking industry and elsewhere that have have done the wrong thing and consumers need to have some reassurance that that won't happen again. As a Diagnostics and Finance broker, which is me and the director of the company, I am 100% open for business and working for you as a client. My service doesn't range just from organizing the loan. I am following you up. Post the settlement process for as simple as making sure that you've got your Internet banking and your first repayment done through to the annual reviews for the interest rates that the banks do not tell you about. A lot of people have a lot of loans in place for a long period of time and even a short period of time and they don't get the right discounts that they need or the ones that are under the table that they don't tell you about. I'm open for business. I'm here to serve you as a client and I want to make sure that you're achieving your goals. No matter what happens in the background, whether it's brokers, commissions and remuneration and things. I'm here to serve you, number one, yes, there's some changes that may occur in legislation for broker remuneration. Now we are paid by a commission that doesn't cost you and it's not costing your homeowner. It's in built into the model of the bank. It's an operating cost, like turning the lights at a branch. But if the commission changes, I am still going to be here to serve you, number one, the customer. I believe there's still some support that not only brokers and consumers need to provide for the politicians to understand the Royal Commission better and their recommendations and how it's affected you as the client. From a broker point of view, there's probably still some work to be done on how the banks have misled and changed and had some bad stuff happen. There's still a lot of work to do, there's still a lot of support of the broker industry needed and I'm here to serve you, number one. And number two, I love your support for the broker community as a whole. And for me to be able to help you achieve your financial goals, whatever that may be, through finance. That I can help you with. Alright. It's Aaron from Diagnostic Finance. Little snippet on the Royal Commission. Thanks.
