Short YouTube video transcript in which Aaron Whybrow (Diagnostics of Finance) describes common scam email and phone tactics, shares a brief personal anecdote about an ambiguous invoice, and gives practical advice for identifying and handling scam messages (delete, block, verify domain). The focus is on inbox vigilance and simple rules for avoiding fraud.
Scams. Hey, it's Aaron from Diagnostics of Finance. Not a usual topic of mine as a finance person talking about scams. There's a couple of things that I've had personal experience with recently is scams in your inbox and scams on the phone. It's fairly easy to identify a scam on the phone. Sometimes you could say, AKA telemarketer, but with your inbox it can be quite tricky. I find that most of my scam emails go into my junk mail and I'm able to identify them easily. These are identified by looking at the domain name, looking at who they've been from. They will come dressed up with Microsoft or Xero or a company logo or anything like that, asking for an outstanding bill to be paid, or asking you to unlock your server, unlock your email. Your things will be shut down. So really be careful when you're opening emails. Make sure that the domain name and everything matches up to what you are expecting. Recently I had the experience that I got an invoice, I didn't know who it was coming from and I deleted it. That person then followed me up and then were able to identify properly that that was a legitimate thing that I needed to pay. There's a lot of stuff that comes into my inbox and you just got to be very, very careful what you do with that and how you address those emails. Scam emails are really easy to address. You just delete them on the spot, get rid of them, don't even touch them at all. And then you can potentially block that email address or whatever, but you'll find that they still pop up. So be very careful with your inbox. Hey, have a great day.