https://www.listennotes.com/e/e616c0c7a16c48ceadbb9218f4efcad4
2 Nov 2023 · 3 min
Kevin Ray Ward coaches real estate agents on staying connected with leads who've listed elsewhere. He stresses persistence and relationship-building to eventually win them over, even when they're already under contract with another agent.
So, what do you do with that lead that you've been talking to, following up, and they listed with somebody else and now it's under contract and it's like, they listed, once they listed, you can't really talk to them and now it's under contract, you may have lost them, what do you do? Hey there, it's your coach, Kevin Ray Ward. So, this just happened, it's a great question from one of our coaching members. and they've had somebody they've been following up on, the property was listed, it was just about to expire, and then went into contract. And it's like, what do I do with this relationship? What do I do with these people? Do I just keep them in my personal circle or do I let them go and throw them away? And here's the answer. You always keep them in your personal circle. Keep them in your A team for now because for several reasons. Number one, the deal could fall through and everything could blow up and they're now looking for another agent. Now, what are the odds of that happening? I don't know, 15, 20, 25%. Most agents are incompetent. Their experience is probably not gonna be great, okay? And even if they do get it closed, you keep them in your A team, continue to talk to them, continue to build the relationship. You may move them to your B team, but you keep them in your personal circle because in a year or two or three, when they get ready to sell again or they know somebody looking to sell again, their previous agent 90% chance has not ever talked to them after closing. Okay, I want to be clear on this. When NAR does their survey of buyers and sellers, they ask them, will you use the agent, your same agent again next time you move? And they typically it's in the 80 percentile, 80, 85, 89% say, yeah, we'll use our same agent again. And the reality is only 11 to 13% actually use their same agent again. Okay, over three quarters of them say, three quarters of them say, yes, we're gonna use our same agent, but less than 15% actually use their agent again. Why? The agent disappears. All you got to do is be the one who maintains the relationship and you over time become their new agent, even though they've never done a deal with you. So never give up on a relationship because the game is a game of who stays the course. It's a game of consistency. It's a game of attrition because most agents, whoo, they're falling out. And if we lose buyer agency with this class action lawsuit and all that, and that you're going to lose three quarters of the industry, two thirds, three quarters of the industry are going to be gone over the next three or four years. So guess what? Those who are still standing are going to have a lot of open market share. Make sure you keep those relationships that you got.