How I'm Designing AI Software (that doesn’t suck)

17 Feb 2025 · 4 min
4:14

In this talk, the speaker reflects on how AI is reshaping everyday software design, starting with a critique of the original ChatGPT interface and how its poor UI broke established messaging conventions. He argues that successful AI products must respect familiar design patterns while introducing new, intuitive ways to fine‑tune AI outputs. The discussion moves to AI‑generated imagery, highlighting the cumbersome Discord workflow of Midjourney and showcasing Krea AI’s visual fine‑tuning tools (style selection, brush‑based edits, and real‑time adjustments) as a model for future AI workflows. Next, the speaker introduces Magic Patterns, a prototyping tool that generates real, responsive code from prompts and lets designers visually fine‑tune UI layers, bridging the gap between design and code. He then details his own project for Hatch—a chatbot builder that replaces prompt‑heavy configuration with familiar UI controls: tone sliders, knowledge tabs for FAQs and documents, and a decision‑tree workflow that encodes business logic (e.g., routing to sales reps). Throughout, he emphasizes a design philosophy that favors familiar, click‑or‑drag fine‑tuning over complex prompt engineering, while acknowledging that prompt engineering will still have a role. The talk concludes with calls to action (follow on Twitter, check out Numi.tech) and a light‑hearted sign‑off.

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