Is Amazon Even Listening to Me as a Seller?

Name: Is Amazon Even Listening to Me as a Seller?
Uploaded: 2023-04-05T22:00:05+00:00
Duration: 52 s
Channel: Andrew Hamada
Description: Amazon sellers complain about poor support on forums, but the company produces extensive educational resources like docs, videos, and tutorials for the…

5 Apr 2023 · 1 min

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Amazon sellers complain about poor support on forums, but the company produces extensive educational resources like docs, videos, and tutorials for the Selling Partner API. The question is whether Amazon actually listens to what sellers need.

You might have a hard time understanding whether or not Amazon is actually listening to you and understanding.
What needs you have.
If you go and visit any seller central subreddits.
You'Ll see a lot of people complaining about the lack of engagement from seller support.
I do know that Amazon does expend.
Some effort to actually engage the community.
I saw some of this when I was there, but I've.
Seen more of it now. As an external partner, they actually have.
Teams of people who are dedicated to.
Creating better.
Resources for for sellers, vendors, et cetera. There's one organization that's just there to provide educational.
Resources around the selling partner API, how to onboard to it, what data is available, how to make use of it, how.
To get to the.
Same data in ui that team is.
Producing written documents.
An Entire channel on.
YouTube, video tutorials and.
You can't craft.
That without paying attention to what people need. I'm not privy to their research methods.
But if they're Amazonian, they're using data and qualitative insights to.
Understand what the top five things that they should be going after next are.