Ashish Kothari explains how leaders create space for difficult conversations by separating quick operational meetings from longer strategic sessions, emphasizing psychological safety and deliberate calm so teams surface real problems instead of hiding them.
If you need to run operations meetings and you have 30 minutes and you need to do quick stuff, it's not super relevant. When you need to think about the future of your organization and you need to talk about innovation and you are not allowing the liberal calm in the room and humility and openness and have the right words to talk about different problems, elephants that need to come to the table. Then you get the little chiefs and the kings at the table that do not talk, but fight invisibly. You know, you see it, but it's not safe. So the moment this is brought into the mix, it unleashes a lot of potential because people start listening, people start understanding each other, they start taking accountability for the fact that they actually feel like they want to blame, but now they won't blame. It's all about that. It's really beautiful. I mean, how you do it is a journey. You need time. You cannot just say, I push a button and now my team is deliberate, calm. It takes time.
Reducing Regrettable Attrition in Organizations by Fixing the System, Not the People Reducing Regret
