Ashish Kothari reflects on frontline workers and how to help them see the real impact of their work. He argues that recognizing their humanity and connecting them to meaning matters, whether in their job or beyond it.
And as I think about as you said, our experience is shaped by are we appreciated, our leaders telling us the story, that person who is in the front line putting the tires onto the tractors and that's what they're doing all day long. They are so far removed from the person enjoying the tractor and mowing their lawn and feeling a sense of pride. They're so far removed from being recognized as a human beyond just the person on that job. He has dreams, they have aspirations. I think that's where as I think about the impact I'm like oh my God, if we connected as humans, if we appreciate it, just the words you used in your two jobs versus one right? And we help them connect to the real impact they're making. I think it can be so transformed because I'm with you letting individuals just say hey go find meaning in work. They'll find meaning at places other than work that.
Reducing Regrettable Attrition in Organizations by Fixing the System, Not the People Reducing Regret
