The Key to Connecting with Thousands of Employees #shorts

More and more people are going to work, not just for a paycheck, but they're looking for a place where they can develop, where they can grow, where they can be part of something bigger than themselves. And how, if you're running a company with 50,000 or 100,000 employees, do you put in place a culture that can do that? How do you listen to them? And that's a deeply personal skill, but also you can use tech now to do that. And so that whole process of listening is so, so powerful. We've asked hundreds of executives what the most important skills, skill is when it comes to transformation. They all come back to listening. And someone came up to me and said, andrew, if it's so simple as listening, which I'll come back to, because I don't think it's simple as listening, why are we finding it so difficult? And there is something in that, that the word listening almost has been reduced. And I actually think it's more complicated. If I'm really listening to you, I'm hearing you, I'm giving you feedback. There's a dialogue between us, and how do I do that at scale? But that concept of listening is so, so powerful.