There's a difference between a team and a working group.
30 Sept 2026 · 1 min

0:50
A leader's job isn't to do the work. It's to ask how you can help, remove obstacles, and serve your team. When people feel heard and valued, they perform better.

A leader's job isn't to do the work. It's to ask how you can help, remove obstacles, and serve your team. When people feel heard and valued, they perform better.
The other way is to engage and empower teams of people by recognizing as a leader that you are not going to be doing their job. You don't know how to do their job. So if you don't know how to do their job, ask them, what is the best way for you to do your job? How can I help? How can I unblock things to make sure that you're working as efficiently and as effectively as possible? How can I be a resource for you? Now, that is a fundamentally different change in leadership attitude, and it requires a different set of capabilities, but it's a much more powerful way of getting the person to feel valued and to perform at their best because they feel heard, they feel listened to, and they feel valued.

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