Joy, a restaurant founder in Oakland, stopped overworking and shared leadership duties to spend time with her kids. Her executives copied the move. The mac-and-cheese restaurant climbed to the top 1% of U.S. restaurants by revenue.
She decided, I'm gonna stop working so hard, distribute some of my leadership so I can have time with my kids. She just started baking in these elements and by the time she sold the company, they were in the top 1% of financial performance of restaurants in the United States. And as she had done this and modeling it for her executives, they started doing it and the entire company culture was built around helping people find joy and helping all of her employees have a quality of life. And then you see the results in a macaroni and cheese restaurant, totally unassuming restaurant in Oakland, being one of the top performing restaurants in the country as a result of the leader herself cultivating quality of life and helping model it for others.
Reducing Regrettable Attrition in Organizations by Fixing the System, Not the People Reducing Regret
